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Shipping Lead time: 4-7 weeks
Shipping Lead time: 4-7 weeks
Every time a successful checkout is completed, you will be sent a receipt to the email address indicated in checkout. If you're logged in to your KAY3D account, the receipt of your order will be sent to your registered email address.
The receipt contains the details of the products and it's corresponding prices, credits or promotional discounts applied, shipment method, shipping charges (if applicable), your ship-to and bill-to addresses.
Please note that duties and taxes are not included in your receipt. All international orders are sent on exwork terms. That means that you will have to pay such fees if incurred, to your local customs. You can read more about customs fees here.
All payments made on kay3d.com are handled and verified by both KAY3D and our appointed PSPs (Payment Service Providers) and may include but not limited to the following: Stripe, Shopify Payments, 2Checkout, ApplePay, Alipay and PayPal. Information sent to these PSPs will be used in accordance with our Privacy Policy.
For more information on the types of payments that are accepted on kay3d.com, you can find out more here.
KAY3D reserves all the rights to refuse any forms of transaction, sale or order due to suspected fraud, illegal or unauthorized activity. Even if a payment is captured, KAY3D can and will refund the money and refuse to process the order.
If you have any questions about billing or think that we may have charged you wrongly, please contact us immediately.
If you credit card account is in a currency other than one displayed at checkout, you may be charged at a different exchange rate than what is quoted at checkout. kay3d.com displays and accepts the following currencies but not limited to: USD, GBP, EUR, AUD, AED, IDR, JPY, MYR, NZD, PHP, SAR, SGD, KRW, TWD, THB, VND & CNY.
You may also be subjected to a foreign currency transaction fee. These fees are governed by your bank's pricing and transaction fee policies. KAY3D cannot be held liable for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank or credit card issuing company.