Customs & Regulations

Do ensure that all your delivery information is correct upon checkout. If there is any incorrect and/or missing information, we may be required to contact you to update the delivery information. This will result in delays in delivering your order.

Please note that delays may also occur as a result of customs clearance.

Your local customs office may also require additional documents and time to clear your package, which may delay the estimated delivery time.

As the end consignee, you should also be responsible for checking with your local import regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country that you are residing in. We are sorry for any inconveniences caused.

Apart from custom regulations, we also wish to inform you that duties and taxes may arise when your order arrives into your country. You can find out more information here.